What Is Alfred and Alexa all about?
We design luxury men's shirts, jackets, and accessories for men who appreciate the finest detail
What Size Are Your Shirts?
Our Shirts range from Size 14.5 (37) to Size 19 (48)
How do I wash my jackets and shirts?
Our products come labelled with their respective care instructions. Please see labels
How Often Do You Add New Designs?
Often. We release a new collection every month. Additionally, we constantly restock past designs that sell out quickly after their original release. So we'll always have new socks (and old favorites) for you to choose from!
I Need To Buy Several Shirts Of The Same Design. Do You Have Enough In Stock?
We tend to sell out of certain sizes. However, while shopping online via our website, stock quantity is updated automatically
Do Your Items Ever Go On Sale?
No. Never. Why? Well, we've always abhored retailers who mark something up, and then mark it down to a "sale price". We think it’s a ripp off So we don't do that. No gimmicks. No sales. Our items are the same price all the time. They’re already a steal. Just read our testimonials if you don't believe us. We do, however, run special promotions, giveaways and collaborations from time to time but they’re aimed at our existing customers. So if you want to get in on it, buy a pair or more of our socks!
When Will My Order Ship?
Except for unique circumstances at peak times, all orders are shipped out the next business day. Holidays are not business days. Weekends are not business days. Weekend orders will be shipped on the following Monday. Shipping times vary depending on which method of shipping you select (see below). If you're looking for a last-minute gift, try our Gift Cards, emailed instantly to you after your order is placed.
Can I Change Or Cancel An Order That I Have Already Placed?
Sorry - once you’ve confirmed your order, we can’t cancel or change it. So please make sure you review your order carefully before you confirm it!
How Much Is Shipping? How Long Will My Order Take To Arrive?
Please visit our Shipping Information page right here and you'll find the answers. Read it carefully!
Can I Have My Order Gift Wrapped?
They sorta, kinda, in a way already are gift wrapped. All of our Nigerian orders are shipped in a gift wrap or in an attractive carrier bag.. If you need extra gift boxes for the socks you ordered, please contact us at 08103402235, and we will be happy to make a special arrangement with you. We also sell special black gift boxes, now available here. We can handwrite a personal gift message to the recipient, so long as it is clear. (Note that there's no pricing information in a gift package, so your secret is safe with us.)
How Will I Know That My Order Is Being Processed?
You will know that your order went through because you will receive an Order Confirmation email from us when the credit card transaction completes. If you didn't receive this email confirmation, check your spam folder. If it isn't there, then your order didn't process. (Or you screwed up entering your email address.) Your tracking information will then be emailed to you upon shipment. Hang on to this email so you can track your package! I Have A Question Not Answered In These FAQ’s. Wow - really? We feel like we answered everything! Ok - simply call us or send an e-mail to email@example.com. You’ll get your answer, and you'll get it quickly. It's almost scary how quickly.